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The Constitution of India has vested in the Election Commission of India (ECI) the superintendence, direction and control of the entire process for conduct of elections to Parliament and Legislature of every State and to the offices of President and Vice-President of India.
The ECI set new benchmarks for innovations in e-governance during State Elections – 2005. By deploying a speech enabled web application which could read out the election results in real time to all visitors accessing it’s web site, the ECI became the first organization in India and the first electoral body anywhere in the world to have deployed such a solution. Through real-time speech conversion of information in Hindi and English, the ECI was able to help even visually impaired and illiterate persons get access to news on the Internet instantly. The solution was deployed by Prologix using it’s widely acclaimed Indian Language Text to Speech software – Vaachak. In close partnership with engineers at the Election Commission, Prologix developed a system which would use English and Hindi Vaachak voices to pick up the data updated in a central ECI Results database, convert it into speech automatically and stream it to users accessing the ECI website through a high performance Audio Streaming server. Prologix deployed this solution using Vaachak’s specially created high quality TTS voices – Anjali for English and Rakhi for Hindi on a Windows 2000 server running the Windows IIS Server for web and media services. With the help of this solution the information on the election commission website is now available in both text and audio format in Hindi and English. For almost half of the Indian population that cannot read nor write but knows it’s native language – this solution results the one crucial link between information disability and information awareness. Click here for a more detailed case study and to know more regarding the implementation details. As a possible model for enhancing all kiosk based e-governance solutions, this application generated a lot of interest in the National media. Click here for news stories on this solution. | |
 OnMobile Asia Pacific Pvt. Ltd., Bangalore |
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OnMobile Asia Pacific Pvt. Ltd. was incubated by Infosys Technologies Limited (NASD: INFY) to develop and deliver cutting-edge software solutions for the wireless Internet and mobile industry worldwide.
OnMobile recently launched India's first passenger ticket reservation service over telephone for the Indian Railways in collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) and Hutch - India's leading GSM provider. Through this service, it would be possible for passengers to book a railway ticket on the phone, using an easy to browse, speech enabled interface designed by OnMobile. The service is currently available in Hutch Delhi and is slated to be replicated all over the country shortly. Amongst the many innovations deployed by OnMobile in this application are OnMobile's Hindi speech recognition model, and Mili - a high quality TTS voice from Prologix (on the Vaachak platform) designed to accurately read out Indian names written in the Roman script. Mili helps fulfil an important component of this service through which all callers can get accurate, automated confirmation on the names of passengers entered by them in the ticket details. The service can be accessed by dialing 123 by users of Hutch in Delhi, India | |
 Avhan Technologies Ltd., Mumbai |
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Avhan Technologies Ltd. is a leading developer of high technology products and solutions that help companies handle their customer interactions in a personalized and effective manner across multiple communication channels viz. IVR, Telephone, Fax, Email, Front Office (Walk In) etc.
Avhan used Prologix's Shobha TTS (for generic Hindi text readout) on the Vaachak platform for enabling a first in the history of Indian services - a telephone based, automated traffic updates service for the Ardh Kumbh Mela in Haridwar in 2004. As a result of the advanced IVR solution deployed by Avhan, millions of devotees converging to take a dip in the sacred Ganges river could comfortably plan their travel to Haridwar and destinations within Haridwar by accessing upto the minute precise information in Hindi on the traffic situation in the city available on Avhan's IVR platform. The speech output in the traffic updates (necessary to be handled using a TTS because of the rapidly changing information) was handled by Shobha - Prologix's generic TTS voice for Hindi (on the Vaachak platform). Both applications were running on a Windows 2000 Server on Intel Dialogic Telephony cards. Information on current traffic situation was updated into a database, which could be accessed by people calling into an IVR system and hearing out the current traffic situation, played out in real time using Shobha. | |
 South Birmingham Primary Care Trust, UK |
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South Birmingham Primary Care Trust (PCT) is one of the largest PCTs in the world. They commission services for a population of 383,000, as well as providing primary care services for the local population and specialist services for a wider population in United Kingdom.. Primary Care Trusts, or PCTs as they are known, are NHS organisations which focus on the health of a local population. Access to Communication Technology (ACT) is a service in the UK which aims to aid in rehabilitation of patients through innovative uses of technology. At the West Midlands Rehabilitation Centre of the South Birmingham PCT, researchers and physicians faced a peculiar problem - one of their patients of Indian origin had lost her voice recently and wished to communicate in Hindi with her family back in India. Conventional synthesis technologies were available only in English, and traditional voice implants would have been extremely expensive. On knowing about this issue, Prologix offered a desktop variant of it's high performance Hindi TTS - Vaachak to help get around this problem. The solution was designed to be installed on a desktop PC with a simple to use Graphical User Interface, in which the patient could easily type using Romanised Hindi (Transliteration), and on clicking a button hear the typed Hindi text spoken out using the computer's speakers. When used in conjunction with the speakerphone on a telephone handset, this proved to be an extremely effective and cost efficient communication solution. This was another proud accomplishment for Vaachak's Anjali voice, which is already in the process of allowing Visually Impaired people access electronic Hindi content through the SAFA Screen Reader program underway at the National Association for the Blind, India (see below). |
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 National Association For The Blind, India |
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For a blind human, disregard and segregation can only crumble the strength further. While NGOs like NAB are penetrating deep and wide to affect every blind individual. The computer age created an electronic divide for the blind. Screen readers, which speak out the text on the screen, bridged it. Till now they could help only those who knew English. But those who is visually Impaired proficient in Hindi, too, Can enter the digital world. The world's first Hindi screen reader -Safa(Screen access for all)- has been developed through a collaboration between the National Association for the blind (NAB) and Prologix Software Solutions, Lucknow. |
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 ipGen Inc., USA |
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IpGen,
Inc. Service Creation Utility Development for ipGen, Inc., USA: IpGen, Inc. provides soft switch, feature server and application server solutions and multimedia applications enabling wireless carriers, wire line carriers, and ASP's. When IpGen required a team to support their product development efforts to create a service creation environment for their telephony platform, considering our capabilities in VoIP they turned to Prologix, The effort resulted in creation of the Application Creation Toolkit - Genovation.
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Prologix used it's significant domain knowledge and project management expertise towards developing Genovation. A one and a half year development effort resulted in a Java application with various features like XML parsing, Swing components & Event handling (used extensively to produce a neat & structured code). At the same time there was constant client feedback on intermediate releases which was duly incorporated in the evolving project. As part of a truly global development effort, Prologix was also required to coordinate jointly with other client development teams based out of Bangalore, India and Dallas, USA. |
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 Hughes Software Systems, India |
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Hughes Software Systems Limited (HSS), Stack development for Hughes Software Systems, India: Hughes Software Systems Limited (HSS), is a global leader focused on Convergent solutions through its outsourcing services and products for the Fixed and Mobile networks for both Voice and Data. HSS also implements stacks for IP communications Protocols. When HSS was looking for a suitable partner who could work with them to work on protocol stack implementation on the H.323 platform, they chose Prologix. Working in close partnership with development teams at HSS, Prologix was given the mandate for design and development of supplementary services stacks for H.323. Today these stacks are key components of HSS' service offerings for companies wanting to implement IP communications solutions on their networks. |
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SupportComm Teleinformatica, Brazil |
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SupportCommVoiceXML Platform Deployment for SupportComm S.A., Brazil: SupportComm develops technologies for telecom and other service providers in Latin America. One of the key technology developers in the CTI space in Brazil and Latin America - SupportComm chose Prologix's innovatively designed VoiceXML platform solution for a large Voice Portal they were designing for a large Telecom Carrier. With it's high resource efficiency and stability, Prologix's VoiceXML Interpreter was one of the few stable, carrier grade, fully standards compliant implementations available anywhere in the world. Along with our unique offering and licensing structures that allow Source Code purchase along with binaries/ per usage models, it was an ideal solution to meet the needs of a dynamic, growing company such as SupportComm. |
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Large Consumer Bank, Japan |
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VoiceXML Application Development for a large Financial Institution in Japan: A large financial institution in Japan having strong interests in consumer banking required specialized VoiceXML expertise to develop next generation contact center and self service applications for it's customers. The development partner was required to design and construct these applications using VoiceXML technology as the glue for state-of-the-art CRM components such as Speech Recognition, Telephony, Customer Management Database, etc. The partner was also expected to be familiar with standard off the shelf VoiceXML technology which could be then used for rapid application development and deployment. On the basis of our significant VoiceXML capabilities, the customer chose Prologix to undertake this assignment using a mix of onsite and offshore development models. Prologix has been working on this assignment since January 2003 at and the applications are expected to be deployed soon in Japan. |
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 Aumtech Inc., USA |
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Aumtech Inc. specializes in information solutions for the Computer Telephony Integration (CTI) industry. Aumtech develops, markets and supports information delivery solutions enabling organizations to provide enterprise-wide automated services to customers and employees. Aumtech Inc. was looking for a development partner who could work with their development team headquartered out of New Jersey, USA, to develop an innovative and interactive Software H.323 based IP phone. The partner was required to have an understanding of IP telephony along with sound design capabilities. Prologix was almost the natural choice for development of this (then) innovative effort. The Softfone 
project was a result of this effort. Amongst others some of the many capabilities of the Softfone were: • Support for G.729A voice • Web chat • Touch tone response • Voice mail with web and PSTN access • Text chat with real time Language translation Phone COM object • New message indication • Speed dial and address book • Innovative Clam Shell Design with animated pop up for better user touch and feel experience Alongwith the implementation of the Softfone, this project also provided a significant milestone for the Prologix VoIP group – during this project, Prologix became one of the few companies in the world to develop an independent Dynamic Jitter Buffer implementation. Is there a similar development need that we can help you with? Do email us at: contact[at]prologixsoft.com |
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