TELE PRO IP - PBX
Frequently Asked Questions

Q. How do I know that I have configured my phones correctly?

A. After configuration, restart IPPBX and your phones. On some phones, a separate      Login or Register is also required. Type "clients" on the console where you have      started IPPBX. All the phones that have registered should show up having a "1"      in their status field.

Q. My phones are not being registered.

A. Check the following: -

      The DNS host name of the phone is given as the phone name in the phone       configuration page

      A DNS record exists for the name you have given.

      The DNS is configured correctly on the server running IPPBX.

Q. I don't have a DNS. How do I configure my phones?

A. Use IP addresses as the phone names.

Q. When I use IP addresses, registration / calls are taking a long time.

A. Edit the file dialogserver.cfg in the /home/ippbx/pbxserver directory. Change      the line dns_enabled=1 to dns_enabled=0.

Q. My phone registers but does not receive calls.

A. On some phones (most notably Cisco), the name configured on the phone has to      be given as the user-id during user configuration on IPPBX. Change the user-id      to whatever name you have configured on the phone.

Q. How do I use my old analog phones with IPPBX?

A. You can use a FXS gateway for using normal PSTN phones with IPPBX. Please      keep two things in mind: -

     The gateway will have an entry in the 'phones' section of the web interface. For      each PSTN phone attached, a separate user will have to be configured.

     The extension number for these users will have to be the same as configured on      the FXS gateway.

For Additional Query about TelePro -IPPBX Write us:support[at]prologixsoft.com